Customer Submitted Materials Policy

Welcome to Simple Shapes ("we," "our," or "us"). We appreciate your interest in using our platform to create personalized products using customer submitted materials. This policy outlines the guidelines and terms related to the submission, use, and handling of customer submitted materials.

 

1. Submission of Customer Materials:

By submitting materials to Simple Shapes, you affirm that you have the right to use, reproduce, and distribute the content, including but not limited to images, designs, and text. You must ensure that your submissions do not infringe upon the intellectual property rights of any third party. We reserve the right to refuse any material that we deem inappropriate, offensive, or in violation of our policies.

 

2. Intellectual Property Rights:

You retain all intellectual property rights to the materials you submit. However, by submitting materials to us, you grant Simple Shapes a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, display, and distribute the materials for the purpose of creating and fulfilling orders, marketing, and promoting our services. This license is limited to the extent necessary to provide the requested services.

 

3. Prohibited Content:

You may not submit materials that contain:

Offensive, defamatory, or explicit content

Copyrighted material without proper authorization

Trademarks or logos without proper authorization

Personal information of third parties without their consent

Content that promotes violence, discrimination, or illegal activities

 

4. Quality and Image Guidelines:

For best printing results, submitted images should meet the following guidelines:

Resolution: Images should be high-resolution (at least 300 DPI) to ensure print quality.

Format: Accepted formats include JPEG, TIFF, PNG, PDF, PSD, and AI.

Size: Images should be large enough to fit the intended print area without significant resizing.

Color: Keep in mind that color variations may occur between digital displays and printed products.

 

5. Order Fulfillment:

We will use your submitted materials to create the requested products. While we strive to accurately represent your designs, slight variations in color and placement may occur during the printing process. By placing an order, you acknowledge and accept these potential variations.

 

6. Copyright Infringement Claims:

We respect the intellectual property rights of others. If you believe that any material on our platform infringes upon your copyright, please contact us with a proper notice of infringement. We will promptly investigate and take appropriate action, which may include removing the infringing material and notifying the user who submitted it.

 

7. Indemnification:

You agree to indemnify and hold Simple Shapes harmless from any claims, damages, liabilities, and expenses arising from the use of materials you submit, including any violations of intellectual property rights or other applicable laws.

 

8. Modifications to the Policy:

We reserve the right to modify or update this policy at any time. Any changes will be posted on our platform, and your continued use of our services constitutes your acceptance of the revised policy.

By submitting materials to Simple Shapes, you agree to abide by the terms outlined in this policy. If you have any questions or concerns about this policy, please contact our customer support team at support@simpleshapes.com

Thank you for choosing Simple Shapes. We look forward to helping you create unique and personalized products!